Last Updated: August 18, 2026

Privacy Policy

This Privacy Policy explains how Compliance Solutions collects, uses, and protects your personal information when you use our website.

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you. We use your Personal Data to provide and improve the Service, and we collect, use, and disclose your information as described in this Privacy Policy, and, where required by applicable law, only where we have a valid legal basis to do so, including your consent (where consent is required).

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account

Means a unique account created for you to access our Service or parts of our Service.

Affiliate

Means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company

(Referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Compliance Solutions, 9, Darga Rd, Park Circus, Beniapukur, Kolkata, West Bengal 700017.

Cookies

Are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website, among its many uses.

Country/State

Refers to West Bengal, India.

Device

Means any device that can access the Service, such as a computer, a cell phone or a digital tablet.

Personal Data

(Or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.

Service

Refers to the Website.

Service Provider

Means any natural or legal person who processes the data on behalf of the Company — third-party companies or individuals employed to facilitate, provide, or support the Service.

Usage Data

Refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

User

Means any individual who accesses or uses the Service.

Website

Refers to Compliance Solutions, accessible from compliancesolutions.in.net.

You

Means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as your device's IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data — including, when you access the Service through a mobile device, your mobile device type, unique device ID, mobile operating system and browser type.

Tracking Technologies and Cookies

We use tracking technologies such as cookies and web beacons to track activity on our Service and to improve it. Where required by law, we use non-essential cookies only with your consent, which you can withdraw at any time through our cookie preferences tool or your browser/device settings.

Necessary / Essential Cookies

Session · Administered by Us

Enable core features, authenticate users, and prevent fraudulent use of accounts.

Cookies Policy / Notice Acceptance

Persistent · Administered by Us

Record and remember your consent choices around cookie usage on future visits.

Functionality Cookies

Persistent · Administered by Us

Remember choices like login details or language preference for a more personal experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service: Including to monitor the usage of our Service.

To manage your Account: To manage your registration as a user of the Service, and give you access to different functionalities available to registered users.

For the performance of a contract: The development, compliance and undertaking of the purchase contract for products, items or services you have purchased, or any other contract with us.

To contact you: By email, phone, SMS, or other electronic means regarding updates or informative communications related to features, products or contracted services, including security updates.

To provide you with news and offers: News, special offers and general information about goods, services and events similar to those you've already purchased or inquired about, only where permitted by applicable law, and always with an opt-out.

To manage your requests: To attend to and manage your requests to us.

For business transfers: To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale/transfer of assets.

For other purposes: Data analysis, identifying usage trends, and evaluating and improving our Service, products, marketing and your experience.

We may share your Personal Data in the following situations:

  • With Service Providers to monitor and analyze use of our Service and to contact you.
  • For business transfers, in connection with a merger, asset sale, financing, or acquisition.
  • With Affiliates, who will be required to honor this Privacy Policy.
  • With other users, in public areas of the Service, if offered.
  • With your consent, for any other disclosed purpose.

Text Messages Privacy Notice

You have the option to receive text (SMS) messages from us. If you opt in, we will collect and store information you provide in connection with text messaging, such as your phone number, the date and method of your consent, and message delivery and read information.

No mobile information is shared with or sold to third parties or affiliates for marketing or promotional purposes. Consent to receive text messages is not a condition of any purchase or use of our Service. If you consent, you agree to receive messages related to:

  • Customer care and support
  • Account notifications, such as activity, status, or renewal reminders
  • Delivery notifications and updates on the status of a delivery
  • Authentication messages, such as one-time passwords (OTP) and passcodes
  • Security alerts, such as suspicious login attempts or unusual account activity
  • Marketing and promotional offers, discounts, and other promotional content

Reply STOP to opt-out. Reply HELP for support. Message & data rates may apply. Messaging frequency may vary. Carriers are not liable for delayed or undelivered messages.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our agreements. Where possible, we apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the periods below are maximums and data may be deleted or anonymized sooner.

Account Information

Retained for the duration of your Account relationship plus up to 24 months after closure.

Customer Support Data

Support tickets and chat transcripts kept up to 24 months for follow-ups and quality assurance.

Usage Data

Analytics data and server logs kept up to 24 months for security and troubleshooting.

We may retain data longer where required by law, to establish or defend legal claims, at your explicit request, or due to technical backup limitations. When retention periods expire, data is securely deleted, held briefly in encrypted backups, or anonymized for indefinite statistical use.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and wherever the parties involved in processing are located, which may be outside your jurisdiction. Where required by applicable law, we ensure international transfers are subject to appropriate safeguards, and we take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data we have collected about you. You may update, amend, or delete your information at any time via your Account settings, if you have one, or by contacting us directly. Please note we may need to retain certain information where we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose your Personal Data in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.

Children's and Minors' Privacy

The Service is not directed to, and we do not knowingly collect Personal Information from, anyone under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will take steps to remove that information as soon as reasonably possible.

Where a law applicable to a User sets a higher age of consent than 16, we may require parental or guardian consent before collecting and using that User's Personal Information.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and by email and/or a prominent notice on our Service prior to the change becoming effective, updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

9, Darga Rd, Park Circus, Beniapukur, Kolkata, West Bengal 700017